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Questions and Answers

Can i implement click2call without any other SIP server? Only using WCS3?

Yes, it is necessary to have external SIP server like Asterisk or third-party service that provides SIP accounts.

We noticed audio delay on Mac using Flash. We tested Chrome and IE. Any ideas?

First of all, check your Flash Player version.

How many concurrent connections can be supported on one Amazon EC instance?

It depends on codecs and used hardware.

I have an error with WCS3 activation

“Caused by: java.io.FileNotFoundException: /usr/local/FlashphonerWebCallServer/conf/flashphoner.license (Permission denied)”

I have a problem with Asterisk IVR menu. When i press “1” i do not see any reaction

When you press a button(for example 9), WCS3 sends DTMF signal to Asterisk server.

Should i additionally purchase DTMF license if i need this feature?

Please see prices page: https://flashphoner.com/prices/

Should i record calls using PBX or it can be achieved on WCS3 side?

Currently call recording is not supported in WCS3. It’s in our roadmap.


 

 

 

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